Last Updated: November 7, 2026
At Glow by Vera Spa, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, book appointments, purchase products or services, or otherwise interact with our business.
We encourage you to review this policy to understand how your information is handled.
1. Information We Collect
We may collect the following categories of personal information:
Personal and Contact Information
When you contact us, schedule an appointment, create an account, or make a purchase, we may collect information such as your name, email address, phone number, billing address, shipping address, and other information you voluntarily provide.
Appointments and Purchase Information
We may collect information related to your appointment history, service preferences, purchases, orders, and transactions.
We may also collect information you voluntarily provide during consultations or service-related communications to help us deliver personalized treatments.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information, pages visited, and website interactions.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the user experience.
2. How We Use Your Information
We may use the information we collect for the following purposes:
Providing Services
To schedule and manage appointments, process purchases, fulfill orders, provide salon and spa services, and respond to customer inquiries.
Communication
To send appointment confirmations, service reminders, order updates, and other important information related to your interactions with our business.
Marketing and Promotions
To provide newsletters, promotional offers, and information about our products and services when permitted by applicable law and your communication preferences.
Website Improvement
To analyze website activity, improve functionality, enhance our content, and provide a better browsing and shopping experience.
Security and Legal Compliance
To help prevent fraudulent activity, protect our business and customers, and comply with applicable legal requirements.
3. Email and SMS Communications
Email Communications
We may use your email address to send appointment confirmations, purchase information, service updates, newsletters, and promotional materials.
You may opt out of promotional emails at any time by following the unsubscribe instructions included in those messages or by contacting us directly.
SMS and Text Messaging
When you provide your consent to receive text messages from Glow by Vera Spa, we may send appointment-related communications, service updates, promotional offers, and other messages within the scope of your consent.
Message frequency may vary. Message and data rates may apply.
You can reply HELP for assistance or STOP or UNSUBSCRIBE to opt out of receiving text messages.
Consent to receive promotional text messages is not a condition of purchasing products or receiving services.
Providing a phone number for appointment scheduling, purchases, or customer service does not automatically constitute consent to receive promotional text messages.
4. Sharing and Disclosure of Information
Glow by Vera Spa does not sell personally identifiable information to third parties for their own direct marketing purposes.
We may disclose certain information in the following circumstances:
Service Providers
We may share information with trusted service providers that assist us with business operations, including appointment scheduling, payment processing, order fulfillment, shipping, website hosting, maintenance, analytics, and customer communications.
These providers may process information as necessary to perform services on our behalf.
Mobile Information and SMS Consent
No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.
Text messaging opt-in information and consent will not be sold or shared with third parties for their own marketing or promotional purposes.
Service providers involved in delivering authorized communications may process the information necessary to provide those services on our behalf.
Legal Requirements
We may disclose information when required by applicable law, legal proceedings, or government requests, or when reasonably necessary to protect our rights, customers, and business operations.
Business Transfers
In the event of a merger, acquisition, restructuring, or sale of our business, relevant information may be transferred as part of that transaction, subject to applicable legal requirements.
5. Cookies and Website Analytics
Our website may use cookies, analytics services, and similar technologies to improve performance, understand visitor interactions, and enhance the overall user experience.
Certain third-party technologies may collect information about your interactions with our website and, depending on the technology, your activities across other websites or services.
You can manage or disable certain cookies through your browser settings. Please note that restricting cookies may affect some website features.
6. Data Security and Retention
We take reasonable measures to protect personal information against unauthorized access, misuse, loss, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary to provide our services, maintain business records, fulfill legal obligations, resolve disputes, and support legitimate business operations.
7. Your Privacy Choices and Rights
Depending on applicable privacy laws, you may have certain rights regarding your personal information.
Access
You may request information about the personal data we maintain about you.
Correction
You may request corrections to inaccurate or outdated personal information.
Deletion
You may request the deletion of certain personal information, subject to applicable legal requirements and recordkeeping obligations.
Data Portability
Where required by applicable law, you may request a copy of certain personal information in an accessible or machine-readable format.
Marketing Preferences
You may unsubscribe from promotional communications or withdraw applicable marketing consent at any time.
To submit a privacy-related request, please contact us using the information provided below.
We may need to verify your identity before processing certain requests and may retain information when required or permitted by law.
8. Third-Party Websites and Services
Our website may contain links to external websites, appointment-booking platforms, payment providers, and other third-party services.
These services may collect and process information under their own privacy policies and terms.
For example, appointments booked through Vagaro may involve information processed by that platform in connection with its booking services.
We encourage you to review the privacy policies of third-party websites and services before providing your personal information.
Glow by Vera Spa is not responsible for the independent privacy practices of external websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business operations, technology, services, or applicable legal requirements.
When changes are made, the revised policy will be published on our website, and the "Last Updated" date will be updated accordingly.
Where required by applicable law, we will provide additional notice of material changes.
We encourage you to review this page periodically to stay informed about how we protect your information.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us.
Glow by Vera Spa
7413 Florence AveDowney, CA 90241
United States
Phone: (562) 844-3616
Email: info@glowbyveraspa.com
Website: https://glowbyveraspa.com/